Privacy Policy

Last updated: Nov 7, 2022

reweb, Inc. ("rudol," "we," "us," or "our") welcomes you. Our Services are subject to the following privacy policy (the "Privacy Policy"), which may be updated by us from time to time without notice to you. By clicking "I Agree," accessing or using the Services, or otherwise manifesting your assent to this Privacy Policy, you agree to be bound by this Privacy Policy and the accompanying Terms of Use, which together make up the Agreement. If you do not agree to (or cannot comply with) all of the terms of this Privacy Policy, do not access or use the Services.

If you accept or agree to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, "you" and "your" will refer and apply to that company or other legal entity and any Authorized Users.

The information we collect and how we use it

In the course of operating the Services, rudol collects or receives the following types of information (which may include personal information):

  • Contact information

    We collect contact information on our Services or through other methods of communication; contact information typically includes your name, email address, and any information you provide in messages to us. If you are accessing the SaaS Product we also collect your username. We use such contact information for purposes such as registering you for an account, providing you with a demo of our Products, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), or providing you the Services.

  • Activity information

    If you use our SaaS Product, we will have access to User Data that you specify for the SaaS Product to query and the User Analytics. We do not have access to any data in your databases that you do not submit to the SaaS Product. The User Data is used to provide you the data analytics and management services through the SaaS Product.

  • Server logs

    Like most websites today, our web servers keep log files that record data each time a device accesses those servers, including when you access and use the SaaS Product. The log files contain data about the nature of such access, including the device's IP address, user agent string (e.g., operating system and browser type/version), referral URL (i.e., the external source by which you arrived at our Website or the SaaS Product) and the pages you've clicked on while on our Website or when using the SaaS Product) (the "Usage Data"). We may use this Usage Data for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, fraud prevention and security, or optimizing the user experience.

  • Cookies

    We collect information using "cookie" technology. Cookies are small packets of data that a website stores on your computer's or mobile device's hard drive (or other storage medium) so that your computer will "remember" information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.

    • Session Cookies: We use session cookies to make it easier for you to navigate our Services. A session ID cookie expires when you close your browser.
    • Persistent Cookies: A persistent cookie remains on your hard drive for an extended period of time or until you delete them. You can remove persistent cookies by following directions provided in your web browser's "help" file. To the extent we provide a log-in portal or related feature on our Services, persistent cookies can be used to store your passwords so that you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our visitors to personalize the experience on our Website and SaaS Product.

    In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our SaaS Product (e.g., email open rates, URL click-through).

    If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Services may not function properly or as intended.

Third-party analytics providers

We use one or more third‐party analytics services to evaluate your use of the Website and SaaS Product, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Website and SaaS Product you visit, number of links clicked, search terms and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.

By accessing and using the Website or SaaS Product, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please contact rudol via email at "support@rudol.ai".

Aggregate data

In an ongoing effort to better understand our users and the Website and SaaS Product, we might analyze Usage Data, User Data, and User Analytics output by the SaaS Product (and any Usage Data, User Data or User Analytics you voluntarily provide us) in aggregate form to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.

Acceptance and rights

You/End User accept this Privacy Policy by accessing, using or engaging with the Website.

You have the following rights in relation to your Data and shall be duly notified of the completion of the following, should you opt to choose one or more of the following:

  • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase - the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
  • Right to data portability - the right to request that we move, copy or transfer your Data.
  • Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: support@rudol.ai. Please note that rudol will not discriminate against any of its Users and/or End Users for reason of them having exercised any of the aforementioned rights.

Data Retention Policy

Unless a longer retention period is required or permitted by law, rudol will only hold Data on our systems for as long as your User Account exists.

Data Storage Policy

All data and records are stored securely to avoid misuse or loss. We will take appropriate security measures against unlawful or unauthorized processing of personal data, and against the accidental loss of, or damage to, personal data. We will put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. Personal data will only be transferred to a data processor if there is agreement by them to comply with those procedures and policies, or if there are adequate measures in place.

We will maintain data security by protecting the confidentiality, integrity and availability of the personal data, defined as follows:

  • Confidentiality means that only people who are authorized to use the data can access it.
  • Integrity means that personal data should be accurate and suitable for the purpose for which it is processed.
  • Availability means that authorized users should be able to access the data if they need it for authorized purposes.

Onward transfer to third parties

Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: hosting services, technical assistance, database management/back-up services, use analytics, email marketing platforms, customer service, payment processing, and communications services.

We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control in order to support the marketing and sale of our Products.

Business transfers

In the event of a merger, dissolution, reorganization or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy. This policy shall be binding upon rudol and its legal successors in interest.

Disclosure to public authorities

We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

Opt-out for direct marketing; email management

You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to "support@rudol.ai" or by clicking on the "Unsubscribe" link located on the bottom of any rudol marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional e-mails related to the Services.

How we protect your information

rudol takes very seriously the security and privacy of the personal information that it collects pursuant to this Privacy Policy. Accordingly, we implement reasonable and appropriate security measures to protect your personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share your information (as permitted herein), nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Children

We do not knowingly collect personal information from children under the age of 13 through the Services. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at "support@rudol.ai", and we will endeavor to delete that information from our databases.

Important notice to all non-US residents

Our servers are located in the US and elsewhere. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you do so at your own risk.

California Privacy rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact rudol via email at "support@rudol.ai".

To learn more about your California privacy rights, please see the attached Addendum or visit https://oag.ca.gov/privacy/privacy-laws.

Do Not Track

rudol responds to "Do Not Track" settings and other related mechanisms at this time.

Nevada Privacy rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at "support@rudol.ai" with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

Links to external websites

The Services may contain links to third-party websites ("External Sites"). rudol has no control over the privacy practices or the content of any such External Sites. As such, we are not responsible for the content or the privacy policies of such External Sites. You should check the applicable privacy policy and terms of use when visiting any such External Sites.

Changes to this Privacy Policy

This Privacy Policy is effective as of the last updated date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. By accessing the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the information collected is governed by the Privacy Policy in effect at the time we collect the information. Please refer back to this Privacy Policy on a regular basis.

How to contact us

If you have questions about this Privacy Policy, please e-mail us at "support@rudol.ai" with "Privacy Policy" in the subject line.