Last updated: Nov 7, 2022
If you accept or agree to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, "you" and "your" will refer and apply to that company or other legal entity and any Authorized Users.
In the course of operating the Services, rudol collects or receives the following types of information (which may include personal information):
We collect contact information on our Services or through other methods of communication; contact information typically includes your name, email address, and any information you provide in messages to us. If you are accessing the SaaS Product we also collect your username. We use such contact information for purposes such as registering you for an account, providing you with a demo of our Products, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), or providing you the Services.
If you use our SaaS Product, we will have access to User Data that you specify for the SaaS Product to query and the User Analytics. We do not have access to any data in your databases that you do not submit to the SaaS Product. The User Data is used to provide you the data analytics and management services through the SaaS Product.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers, including when you access and use the SaaS Product. The log files contain data about the nature of such access, including the device's IP address, user agent string (e.g., operating system and browser type/version), referral URL (i.e., the external source by which you arrived at our Website or the SaaS Product) and the pages you've clicked on while on our Website or when using the SaaS Product) (the "Usage Data"). We may use this Usage Data for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, fraud prevention and security, or optimizing the user experience.
We collect information using "cookie" technology. Cookies are small packets of data that a website stores on your computer's or mobile device's hard drive (or other storage medium) so that your computer will "remember" information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.
In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our SaaS Product (e.g., email open rates, URL click-through).
If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Services may not function properly or as intended.
In an ongoing effort to better understand our users and the Website and SaaS Product, we might analyze Usage Data, User Data, and User Analytics output by the SaaS Product (and any Usage Data, User Data or User Analytics you voluntarily provide us) in aggregate form to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.
You have the following rights in relation to your Data and shall be duly notified of the completion of the following, should you opt to choose one or more of the following:
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com. Please note that rudol will not discriminate against any of its Users and/or End Users for reason of them having exercised any of the aforementioned rights.
Unless a longer retention period is required or permitted by law, rudol will only hold Data on our systems for as long as your User Account exists.
All data and records are stored securely to avoid misuse or loss. We will take appropriate security measures against unlawful or unauthorized processing of personal data, and against the accidental loss of, or damage to, personal data. We will put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. Personal data will only be transferred to a data processor if there is agreement by them to comply with those procedures and policies, or if there are adequate measures in place.
We will maintain data security by protecting the confidentiality, integrity and availability of the personal data, defined as follows:
Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: hosting services, technical assistance, database management/back-up services, use analytics, email marketing platforms, customer service, payment processing, and communications services.
We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control in order to support the marketing and sale of our Products.
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to "firstname.lastname@example.org" or by clicking on the "Unsubscribe" link located on the bottom of any rudol marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional e-mails related to the Services.
Our servers are located in the US and elsewhere. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you do so at your own risk.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact rudol via email at "email@example.com".
To learn more about your California privacy rights, please see the attached Addendum or visit https://oag.ca.gov/privacy/privacy-laws.
rudol responds to "Do Not Track" settings and other related mechanisms at this time.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at "firstname.lastname@example.org" with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
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